Returns & refunds.

Understand where our policy stands before the international store begins accepting orders.

Policy not yet finalized

Because no orders are being accepted, the new store's final return and refund policy has not been published. This page is informational and does not establish a purchase contract.

What the launch policy must explain

Eligibility, return windows, defective and damaged items, refund timing, return shipping responsibilities, how to request support and any country-specific rights or restrictions.

What we will not do

We will not claim a return window, free return shipping or a refund speed without verifying the actual merchant process and applicable legal obligations.

When this changes

A complete policy and a working support contact will be available before checkout is enabled. See launch readiness or common questions.